Estatement Agreement
This agreement (“Agreement”) made between you and Cleveland State Bank (CSB) for the purpose of receiving an electronic version of your account statement online and for receiving electronic notifications (“Alerts”) that your eStatement is available for your accounts, governs the terms of use of CSB’s eStatement delivery and Alert service (“the Service”). As used in this Agreement the words “we”, “our”, and “us” mean CSB, its affiliates, successors and assigns, and the words “you” and “your” mean the user who has elected to receive his or her eStatement and Alert.
This Agreement is in addition to other agreements between you and us, including the applicable deposit account disclosures, agreements, and CSB Online Banking Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of any other agreements between you and us as they relate to eStatements, Alerts or the Service, this agreement will control.
Consent. By clicking the “I Agree” button and enrolling in the Service, you agree to abide by the terms and conditions set forth in this Agreement and acknowledge your receipt and understanding of the agreement and disclosures contained in the Agreement. You affirmatively consent to receive, and acknowledge that you can receive, access and retain all eStatements, disclosures and legal notices provided by CSB. Please read this Agreement carefully and retain a copy for your records. You understand that clicking the “I Agree” button shall operate as your official signature. If you click the “I do not agree” button, you will not be enrolled in the Service and will not be bound by this Agreement.
You may elect to receive your periodic statement online for all or selected eligible Account(s). EStatements will be viewable electronically in Portable Document Format (“PDF”) that you can view online, save or print at your convenience. Any legal notices that normally accompany your mailed statement will either continue to be mailed under separate cover or delivered to you electronically. We may add to, modify or delete any feature of the Service at our sole discretion. You understand and agree that by enrolling in the Service, you will no longer receive a statement by mail on the eligible account(s) for which you have enrolled.
Registration for the Service. In order to use the Service, you must be a CSB Online Banking customer. E-SIGN Act is located on our Home Page under Agreements and Disclosures. You must accept the terms of this Act to become a registered user of the service.
Any CSB Online Banking User that is entitled to eStatements, and to one or more accounts for eStatements, can activate the service. Once an account is activated, paper statements will no longer be mailed for the account. The account statement will be available for viewing online to all users with access to the account who are enrolled in CSB Online Banking regardless of which user activated the Service. Each user must separately add a notification to receive an Alert by email when your statement is available.
Eligible Accounts. EStatement Service is available for most savings, checking and money market accounts. You will be able to see any accounts that have been linked via the combined statement functionality. CSB reserves the right to determine from time to time which accounts may be eligible for eStatements.
Each account must be activated for the service on an individual basis. EStatements will be available at the same frequency as your statement that was previously mailed.
Accessing your eStatement. Your eStatement, legal notices and disclosures will be presented to you via CSB Online Banking or by another method of delivery. Once you enroll in CSB Online Banking you will have access to the Message Center within Online Banking. A message will automatically appear at the end of each statement cycle alerting you that the most recent statement is available for viewing. The messages will be available in the Message Center until you delete them. In addition we can send an email message to the user’s default email address with a notification of an available statement.
Once enrolled in the Service, you will be able to view up to 3 years of statement history. Information prior to registration generally will not be available online. Access to history may vary by account type. All statements are in a format that can be printed or saved to your hard drive. If you close your account or cancel the Service, you will no longer be able to view your account statements online. Before cancelling the Service or closing your account, print or electronically save copies of your eStatements for your records.
Change Statement Delivery Method. If at any time you would like to discontinue the Service, just select the statement references and you can change your delivery method.
When you discontinue the Service, you will automatically receive paper statements beginning with your next statement cycle. Your eStatements, Messages regarding eStatements and Alerts will be discontinued. The statements that were previously presented online will not be mailed to you and you will not be able to access them online; however if copies of past statements are requested, applicable charges will apply.
Description of Alerts. When you enroll in the service, you will receive Alerts and emails informing you when your eStatement is available for viewing within CSB Online Banking. Alerts will be sent to the Message Center, and an email will be generated to an address designated by you. You may update the email address at which you wish to receive eStatement Alerts at any time through “Customer Service” or “Administration” in CSB Online Banking.
You understand and agree that Alerts will not be sent immediately as events occur. Alerts will be sent at scheduled delivery times after your statement cycle is complete. We reserve the right to change the frequency or timing of Alerts at any time.
Alerts are not intended to replace your eStatements or any other communications we may provide to you regarding your accounts.
Note: The Message Center within CSB Online Banking is a required feature of receiving eStatements and cannot be stopped or changed while enrolled in the Service.
Change in Terms. CSB reserves the right to modify this Agreement at any time. Modifications will be effective when they are posted to the Service. You will be notified as soon as possible when any changes are made that materially affect your rights. Notifications will either be mailed under separate cover or delivered to you online.
Termination. This Agreement will be in effect from the day your registration is submitted by you and accepted by CSB and at all times while you are using the Service. After you have activated eStatement, you can withdraw your consent to this Agreement or future electronic receipt of documents described by this Agreement by changing your delivery method to paper. However, withdrawing your consent means you will no longer be able to receive the documents and Alerts described in this Agreement online.
CSB may terminate this Agreement and your use of the Service at any time without prior notice. We will notify you of the change in an appropriate manner as soon as reasonably possible.
All applicable provisions of this Agreement shall survive termination by either you or us, including, without limitation, provisions related to proprietary materials and trademarks, warranty disclaimers, limitations of liability, indemnification and other miscellaneous provisions.
Limitation of Liability. Except as otherwise provided in this Agreement or otherwise expressly provided by applicable law or regulation, you agree that neither CSB nor any agent, independent contractor or subcontractor of any of the forgoing (“Service Providers”) will be liable for any loss, injury or damage, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in any way out of the enrollment in, use or maintenance of the Service, or of the Internet access provider used to access the Service, or of the Equipment used to access the Service, including, without limitation, any loss, injury or damage relating to any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line failure or unauthorized interception or access to your communication with us, even if we or the Service Providers are aware of the possibility of such events.
In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees.
Indemnification. You agree to indemnify and hold CSB and its affiliates, officers, directors, employees, consultants, agents, service providers and licensors harmless from any and all third party claims, liability, damages and/or costs arising from (a) a third party claim, action or allegation of infringement, misuse or misappropriation based on information, data, files or other materials submitted by you to the Service; (b) any fraud, manipulation or breach of this Agreement by you; (c) your violation of a law or rights of a third party; (d) your use of the provision of the Service or use of your account by any third party. CSB reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with CSB in asserting available defenses. You will not settle any action or claims on CSB’s behalf without the prior written consent of an authorized officer of CSB.
Severability. If any provision of this Agreement is held to be void or unenforceable in any jurisdiction, such ineffectiveness or unenforceability shall not affect the validity or enforceability of such provision in any other jurisdiction or any other provision in that or any other jurisdiction.
Waiver. We may waive any term or provision of this Agreement at any time or from time to time, but any such waiver shall not be deemed a waiver of the term or provision in the future. We shall not be deemed to have waived any of our rights or remedies with regard to this Agreement hereunder, unless such waiver is in writing and signed by an authorized representative of CSB. No delay or omission on the part of CSB or its affiliates, or their respective successors and assigns, in exercising any rights or remedies shall operate as a waiver of such right or remedies or any other rights or remedies.
Assignment. You may not assign this Agreement to any other party. We may assign this Agreement or delegate or transfer any or all of our rights and responsibilities under the Agreement to any third party or parties.
System Requirements. You are responsible for and must provide all equipment, software and hardware requirements necessary to access the Service at your own expense. Specific requirements are disclosed on our online banking application.
Third Party Services. All matters concerning Third Party Services are solely between you and the Third Party Service Provider. We make no warranties or representations whatsoever with regard to Third Party Service Provider services. The inclusion of advertisements or links to such websites does not imply any endorsement of the material on such websites by CSB.
You understand and agree that receipt of Alerts may be delayed or prevented by factors affecting your Internet Service Provider(s), phone operator(s), and such other relevant entities. (“Third party Service Providers”). All matters concerning Third Party Service Providers are solely between you and the Third Party Service Provider. CSB and its affiliates neither guarantee the delivery nor the accuracy of the contents of any Alert. CSB will not be liable for losses or damages arising from (a) non-delivery, delayed delivery or misdelivery of an Alert; (b)inaccurate content in the Alert; or (c) your use or reliance on the content of any Alert for any reason.
Security. Information you provide in connection with the Service will be stored on secure CSB servers and protected by advanced encryption techniques; however, the security of your account information is also contingent upon your responsible behavior in protecting your User ID and Password for the Service. Please use maximum caution in protecting your User ID and Password. For your protection, the content of Alerts will only include the last four digits of your account number.
Privacy. Protecting your privacy is important to CSB, our affiliates and associates. We will gather and disclose personal information about you only as allowed by law. All information gathered from you in connection with using this Service will be governed by the CSB Privacy Policy. Personal information about you may be used for the purpose of operating the Service and CSB internal purposes.
Protecting Your User ID and Password. As a CSB Online Banking customer, you have a system generated User ID and a chosen Password which allow you to access this Service. Your responsibility for transactions and other activities that occur or are undertaken using your User ID and Password includes those transactions and activities that may be taken by anyone using the Service after logging in with your User ID and Password. You are responsible for keeping your User ID and Password confidential and for ensuring that you have logged out of CSB Online Banking when your session is complete to prevent unauthorized persons from using the Service. You agree that you will be the only user of your User ID and Password, and that you will not transfer or disclose any of this information to any other persons. You agree to contact us immediately if you know or suspect any unauthorized use of your User ID or Password has occurred. You may be ultimately responsible for any transactions or actions made by a party accessing the Service by using your User ID and Password.
Providing Personal Information. You agree to provide true, accurate, current and complete information about yourself as requested and you agree not to misrepresent your identity.
No Illegal use of the Service. You agree not to use this Service to conduct any business or activity or solicit the performance of any activity prohibited by law or any contractual provision by which you are bound. You agree to comply with all applicable laws, rules and regulations in connection with the Service. You certify that you are 18 years of age or older or otherwise able to lawfully enter into contracts.
International Use. CSB does not make any representations that any content or use of the Service is appropriate or available for use in locations outside of the United States and accessing the Service from territories where its content or use is illegal is prohibited by CSB. If you choose to access the Service from locations outside of the United States, you do so at your own risk and you are responsible for compliance with local laws.
Proprietary Materials. Other than your materials and account information, all content included or available in the Service, such as advertisements, graphics, logos, icons, images, audio clips and software, is the property of CSB and/or third parties and is protected by copyrights, trademarks, or other intellectual and proprietary rights. The compilation of all content on this Service is the exclusive property of CSB and/ or its licensors and is protected by copyrights or other intellectual property rights.
Trademarks. The trademarks, logos, and service marks displayed in the Service (collectively
“Trademarks”) are the registered and unregistered Trademarks of CSB or third parties. Under no circumstances may you use, copy, alter, modify or change these Trademarks. Nothing in this Service should be construed as granting, by implication or otherwise, any license or right to use any trademark without express written permission from CSB or the third party that has rights to such trademark.
Headings. The headings in this Agreement are for convenience and reference only and do not govern the interpretation of provisions of the Agreement.
